Version: 18.03.2025

1. Scope

The following Terms and Conditions (T&C) apply to all orders placed through our online shop by consumers and businesses.

A consumer is any natural person who enters into a legal transaction for purposes that predominantly cannot be attributed to their commercial or independent professional activity. A business is a natural or legal person or a legally capable partnership that acts in the exercise of its commercial or independent professional activity when concluding a legal transaction.

For businesses, these T&C also apply to future business relationships without the need for us to refer to them again. If the business uses conflicting or supplementary general terms and conditions, their validity is hereby rejected; they will only become part of the contract if we have expressly agreed to them.

2. Contract Partner, Conclusion of Contract

The purchase contract is concluded with Matthias Reckendorfer.

All offers in the online shop are non-binding and should be understood as an invitation to the customer to submit an offer. The contract is concluded by the acceptance of the order by the online shop, either through electronic or postal dispatch of an order confirmation or directly by dispatch of the ordered goods.

3. Contract Language, Storage of Contract Text
The language available for the conclusion of the contract is German. You can view the T&C at any time on this page.

4. Delivery Conditions

In addition to the stated product prices, shipping costs apply. You can find details on the shipping costs on the checkout page. We deliver our orders via parcel service or freight forwarding within Austria. For shipments outside Austria, please contact us separately.

5. Payment

The following payment methods are generally available in our shop: Credit card and invoice.

6. Retention of Ownership

The goods remain our property until full payment has been received.

7. Transport Damage

For the consumers:
If goods are delivered with obvious transport damage, please report such defects to the delivery agent as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your statutory claims and their enforcement, particularly your warranty rights. However, it helps us assert our own claims against the carrier or transport insurance.

For businesses:
The risk of accidental loss and accidental deterioration passes to you as soon as we have handed over the item to the carrier, freight forwarder, or any other person or institution designated to carry out the shipment. For merchants, the obligation to inspect and notify defects regulated in § 377 HGB applies. If you fail to notify defects as stipulated therein, the goods are deemed approved unless the defect was not recognizable during the inspection. This does not apply if we have fraudulently concealed a defect.

8. Warranty

The statutory warranty provisions apply. Complaints based on statutory warranty claims or other complaints can be made at the following address: 

Matthias Reckendorfer
Wintergasse 3
2252 Ollersdorf, Austria
office@weingut-reckendorfer.at

9. Dispute Resolution
Die Europäische Kommission stellt eine Plattform zur Online-Streitbeilegung (OS) bereit, die Sie hier finden http://ec.europa.eu/consumers/odr/The European Commission provides a platform for online dispute resolution (ODR), which can be found here: http://ec.europa.eu/consumers/odr/. Consumers have the option of using this platform to resolve their disputes.

10. Miscellaneous Provisions

If individual provisions of the contract or these General Terms and Conditions are invalid, this does not affect the validity of the entire contract or the entire General Terms and Conditions. The remaining contractual content or General Terms and Conditions remain unchanged.

In the event of disputes, the local and subject-matter jurisdiction of the district court
A-2230 Gänserndorf is agreed upon.

The contract is subject to Austrian law, excluding the UN Convention on Contracts for the International Sale of Goods.

11. Legal Notice

a) Shopping Cart / Legal Notice

Select the products you wish to order by clicking the "Add to Cart" button. This will place your selection in the shopping cart. You can change this selection at any time until you submit your order by changing the number of products, deleting the selection by clicking the "X" box, or canceling the order process. Clicking the "Go to Cart" button takes you to the next step of the order process.

b) Checkout

Your data will be collected, processed, and used in compliance with data protection regulations (Privacy Policy). No further use or disclosure to third parties will occur. 

c) Check Billing Address / Select Payment Method

Now check your billing address and select your preferred payment method. 

d) Check Shipping Address / Select Shipping Method

Now check your shipping address and select your preferred shipping method. 

e) Complete Order Process / T&C and Privacy Policy

You will receive an overview of your order: the selected products, the shipping and billing address, and your contact details. Please check that all information is correct and carefully read the Terms and Conditions and the Right of Withdrawal notice. You can only proceed with your order if you agree to the T&C and the Privacy Policy (check the box). By clicking the "Complete Purchase" button, you submit your order to us. This constitutes a legally binding offer, purchase intention, or chargeable order.